Home// Founder Questions// Product & Engineering// Customer Research Customer ResearchFounder Questions List Cards Top Play How should I figure out who my customer is? Sofia Elizondo Co-founder and COO at Brightseed Biotech • Customer Research Play Why is it important to segment my customers? Bill Brady Founder and CEO at Kula Bio Biotech • Customer Research Play How should I approach customer discovery? Bill Brady Founder and CEO at Kula Bio Biotech • Customer Interviews Play What should I keep in mind when conducting customer interviews? Basel Fakhoury CEO at User Interviews Customer Interviews • Customer Research Play What do I do with results from customer interviews? Bhavika Shah Product at Range.co Customer Interviews • Customer Research Other Related Resources SurveyMonkey surveymonkey.com SurveyMonkey is online survey software that helps you to create and run professional online surveys. Engineering • Product Save Hotjar hotjar.com Hotjar is a behavior analytics company that analyses website use, providing feedback through tools such as heatmaps, session recordings, and surveys. Engineering • Product Save Dovetail dovetailapp.com Dovetail is a cloud-based user research and customer feedback platform that helps teams with analysis, organization, collaboration, and storage of research data and insights. Engineering • Product Save Axure axure.com Axure is a software for creating prototypes and specifications for websites and applications. Engineering • Product Save