Customer Support
Startup Software

Otter

otter.ai

Otter turns your voice conversations into smart notes that you can easily search and share.

Loom

loom.com

Loom is a video messaging tool that helps you get your message across through instantly shareable videos.

Fireflies

fireflies.ai

Fireflies is a conversation tracking platform that can automatically record, transcribe, and analyze customer calls.

Front

frontapp.com

Front helps teams collaborate in one inbox. Just @mention teammates to share and work off of the same email, get their input with internal comments on the message, and draft a replies together without sending edits back and forth.

Zendesk

zendesk.com

Zendesk offers a customer service and sales CRM software designed to create better customer relationships. Their support ticketing system can help you track and prioritize customer support interactions.

Gainsight

gainsight.com

The Gainsight Customer Cloud brings together the technology you need to ensure your customers are happy. They aggregate data from many different sources, helping make customer management easier.

HelpScout

helpscout.com

HelpScout provides an email-based customer support platform, knowledge base tool, and an embeddable search/contact widget for customer service professionals.

Gong

gong.io

Gong is conversation intelligence software for sales teams that uses AI to record, transcribe, and analyze sales conversations.

SurveyMonkey

surveymonkey.com

SurveyMonkey is online survey software that helps you to create and run professional online surveys.

UserLeap

userleap.com

UserLeap is the first continuous research platform that bridges the gap between traditional user research and analytics.