Customer Support
Startup Software

Otter

otter.ai

Otter turns your voice conversations into smart notes that you can easily search and share.

Loom

loom.com

Loom is a video messaging tool that helps you get your message across through instantly shareable videos.

Fireflies

fireflies.ai

Fireflies is a conversation tracking platform that can automatically record, transcribe, and analyze customer calls.

Front

frontapp.com

Front helps teams collaborate in one inbox. Just @mention teammates to share and work off of the same email, get their input with internal comments on the message, and draft a replies together without sending edits back and forth.

Zendesk

zendesk.com

Zendesk offers a customer service and sales CRM software designed to create better customer relationships. Their support ticketing system can help you track and prioritize customer support interactions.

Gainsight

gainsight.com

The Gainsight Customer Cloud brings together the technology you need to ensure your customers are happy. They aggregate data from many different sources, helping make customer management easier.

HelpScout

helpscout.com

HelpScout provides an email-based customer support platform, knowledge base tool, and an embeddable search/contact widget for customer service professionals.

Grain

grain.co

Record, transcribe and share highlights of Zoom video calls with Grain.

FullStory

fullstory.com

FullStory is your digital experience analytics platform for on-the-fly funnels, pixel-perfect replay, custom events, heat maps, advanced search, Dev Tools, and more.

Lookback

lookback.io

Lookback.io is a mobile UX user recording tool that captures screen interaction, voice and video of the user directly from his or her device.

GSuite

gsuite.google.com

G Suite is an integrated suite of secure, cloud-native collaboration and productivity apps powered by Google AI. Includes Gmail, Docs, Sheets, Slides, Drive, Calendar, Meet and more.