Home// Startup Software// Sales & GTM// Customer Support Customer SupportStartup Software List Cards Top Otter otter.ai Otter turns your voice conversations into smart notes that you can easily search and share. Collaboration • Customer Support Save Loom loom.com Loom is a video messaging tool that helps you get your message across through instantly shareable videos. Collaboration • Customer Support Save Fireflies fireflies.ai Fireflies is a conversation tracking platform that can automatically record, transcribe, and analyze customer calls. Customer Support • Sales & GTM Save Front frontapp.com Front helps teams collaborate in one inbox. Just @mention teammates to share and work off of the same email, get their input with internal comments on the message, and draft a replies together without sending edits back and forth. Customer Support Save Zendesk zendesk.com Zendesk offers a customer service and sales CRM software designed to create better customer relationships. Their support ticketing system can help you track and prioritize customer support interactions. Tech • Customer Support Save Gainsight gainsight.com The Gainsight Customer Cloud brings together the technology you need to ensure your customers are happy. They aggregate data from many different sources, helping make customer management easier. Customer Support Save HelpScout helpscout.com HelpScout provides an email-based customer support platform, knowledge base tool, and an embeddable search/contact widget for customer service professionals. Customer Support Save Other Related Resources UserLeap userleap.com UserLeap is the first continuous research platform that bridges the gap between traditional user research and analytics. Engineering • Product Save SAP Concur SAP Concur is a travel and expense management software solution provided by SAP. Concur offers cloud-based services that help organizations manage their business travel, expenses, and invoice processes more efficiently. Finance & Accounting • Starting a Company Save EnjoyHQ getenjoyhq.com EnjoyHQ helps UX and product teams learn from customers faster by streamlining their customer research process. Engineering • Product Save Figma figma.com Figma is a collaborative design tool that helps teams create, test, and ship designs from start to finish. Design • Engineering Save
