Home// Articles// Sales & GTM Sales & GTMArticles List Cards Top Save The Art of Listening to Customers Sarah Hodges Partner at Pillar VC Tech • Customer Research Save How To: Assess Product-Market Fit Russ Wilcox Partner at Pillar VC Product • Product & Engineering Other Related Resources Otter otter.ai Otter turns your voice conversations into smart notes that you can easily search and share. Collaboration • Customer Support Save Zendesk zendesk.com Zendesk offers a customer service and sales CRM software designed to create better customer relationships. Their support ticketing system can help you track and prioritize customer support interactions. Tech • Customer Support Save Affinity affinity.co Affinity is a relationship management platform that helps you leverage relationship intelligence to expand your network, support your portfolio, and increase proprietary deal flow. CRM • Sales & GTM Save Gong gong.io Gong is conversation intelligence software for sales teams that uses AI to record, transcribe, and analyze sales conversations. Growth • Sales & GTM Save