Home// Articles// Sales & GTM Sales & GTMArticles List Cards Top Save The Art of Listening to Customers Sarah Hodges Partner at Pillar VC Tech • Customer Research Save How To: Assess Product-Market Fit Russ Wilcox Partner at Pillar VC Product • Product & Engineering Other Related Resources Zendesk zendesk.com Zendesk offers a customer service and sales CRM software designed to create better customer relationships. Their support ticketing system can help you track and prioritize customer support interactions. Tech • Customer Support Save Fireflies fireflies.ai Fireflies is a conversation tracking platform that can automatically record, transcribe, and analyze customer calls. Customer Support • Sales & GTM Save Planted planted.com Planted is a recruiting firm dedicated to sourcing for entry-level sales roles (BDR/ISR). The firm works hard to partner with their clients and work directly with candidates to promote specific jobs. Planted comes recommended to us from a trusted VC recruiter in our network. Benefits • Hiring Save Front frontapp.com Front helps teams collaborate in one inbox. Just @mention teammates to share and work off of the same email, get their input with internal comments on the message, and draft a replies together without sending edits back and forth. Customer Support Save
