Home// Articles// Sales & GTM Sales & GTMArticles List Cards Top Save The Art of Listening to Customers Sarah Hodges Partner at Pillar VC Tech • Customer Research Save How To: Assess Product-Market Fit Russ Wilcox Partner at Pillar VC Product • Product & Engineering Other Related Resources Zendesk zendesk.com Zendesk offers a customer service and sales CRM software designed to create better customer relationships. Their support ticketing system can help you track and prioritize customer support interactions. Tech • Customer Support Save HelpScout helpscout.com HelpScout provides an email-based customer support platform, knowledge base tool, and an embeddable search/contact widget for customer service professionals. Customer Support Save Loom loom.com Loom is a video messaging tool that helps you get your message across through instantly shareable videos. Collaboration • Customer Support Save HubSpot hubspot.com The HubSpot free CRM is free and intuitive. They offer a startup program for discounted rates, if your needs marketing needs exceed their free tier. CRM • Marketing & Events Save