Home// Articles// Product & Engineering// Customer Research Customer ResearchArticles List Cards Top Save The Art of Listening to Customers Sarah Hodges Partner at Pillar VC Tech • Customer Research Save How To: User Interviews Katie Mulligan Director of Platform at Pillar VC Tech • Customer Interviews Other Related Resources Jira atlassian.com Jira is used for bug tracking, issue tracking, and project management. Product • Product & Engineering Save Whimsical whimsical.com Whimsical is a unified suite of collaboration tools. Great for product specs, wikis, brainstorming, ideation, user flows, architecture diagrams and more. Product • Product & Engineering Save Productboard productboard.com Product management software that helps you understand what users need, prioritize what to build, and rally everyone around your roadmap. Product • Product & Engineering Save Jellyfish jellyfish.co Jellyfish provides insight into the engineering team, similar how Salesforce provides insight to the sales team. Leverage insights from Jira and GitHub to maintain high performing engineering teams that are strategically aligned with the business. Engineering • Engineering Metrics Save
