Home// Articles// Product & Engineering// Customer Research Customer ResearchArticles List Cards Top Save The Art of Listening to Customers Sarah Hodges Partner at Pillar VC Tech • Customer Research Save How To: User Interviews Katie Mulligan Director of Platform at Pillar VC Tech • Customer Interviews Other Related Resources Whimsical whimsical.com Whimsical is a unified suite of collaboration tools. Great for product specs, wikis, brainstorming, ideation, user flows, architecture diagrams and more. Product • Product & Engineering Save UserTesting usertesting.com Target your audience on UserTesting’s diverse panel of users, and get self-guided videos of your customers interacting with your prototype, website, or app—or conduct live interviews. Engineering • Product Save Zapier zapier.com Zapier connects the apps you use everyday to automate your work and be more productive. Starting a Company • Strategy & Operations Save New Relic newrelic.com New Relic's application monitoring gives you detailed performance metrics for every aspect of your environment. Manage application performance in real-time. New Relic is the market leader, but tends to be on the more expensive end. APM & Monitoring • Engineering Save
