Home// Articles// Product & Engineering// Customer Research Customer ResearchArticles List Cards Top Save The Art of Listening to Customers Sarah Hodges Partner at Pillar VC Tech • Customer Research Save How To: User Interviews Katie Mulligan Director of Platform at Pillar VC Tech • Customer Interviews Other Related Resources BigQuery cloud.google.com BigQuery is a serverless, highly scalable, and cost-effective data warehouse designed to help you turn big data into informed business decisions. Engineering • User Analytics Save Jira atlassian.com Jira is used for bug tracking, issue tracking, and project management. Product • Product & Engineering Save Figma figma.com Figma is a collaborative design tool that helps teams create, test, and ship designs from start to finish. Design • Engineering Save Gusto gusto.com Gusto is a great payroll tool that makes it easy to onboard and pay your employees. Benefits • Budgeting & Planning Save