- Why we collect personal information
- What personal information we collect and when it is collected
- Our lawful basis for collecting and using personal information
- How your information is used and protected
- When and with whom your information is shared
- Your choices regarding your personal information
This policy does not apply to the practices of those third-party plug-ins, exchanges, networks or websites that Pillar has a relationship with or other companies or individuals that Pillar does not own, employ, manage or control.
Information We Collect
The information we learn from users helps us provide the Services by communicating with users. Here are the types of information we gather:
Information You Give Us
Personal Information: When you fill out a contact form on our website, we ask you for certain limited personally identifiable information such as your name and email address, which we will use to contact you and send you the information you request and, if applicable, to create your account. You can choose not to provide us with any or all of the information we specify or request, but then you may not be able to receive communications from us.
Automatic Information Collected
Like many other websites, we also collect information through cookies and other automated means. Information of this sort includes:
Technical information about your browser and mobile device: This information is used in the aggregate to help us optimize the Service for common browsers and devices.
Usage information, such as the features and emails from Pillar that you interact with: We collect and use this behavioral information and may use it in anonymized and aggregate forms to generate statistics about users and how the Services are being used and to facilitate targeted communications and advertisements but the information is not shared in any form that could be used to identify you personally. Please see “How we use and share the information we collect,” below, for further information and choices about sharing information with third parties.
Crashes and error reports: If you encounter a crash or error while using our Service, we may generate a crash report that includes technical and usage information so that we can diagnose and potentially prevent the problem in the future.
Information Collected from other Sources.
Lawful Basis to Information Processing
We process your personal data only when we have a lawful basis. Presently, we have a legitimate interest and, in some cases, your consent as the lawful basis for processing. Our legitimate interest is to deliver the Service to you. We have determined that our processing of your personal data is necessary to deliver the Service to you, and that there is no less intrusive means of delivering you the Service. Finally, we believe that our processing of personal data will not cause unjustified harm in a way that would override our legitimate interest basis.
In some cases, we may use consent as our lawful basis for collecting and processing certain types of personal information. In such cases, you have a right to withdraw the consent at any time.
In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
How We Use and Share the Information We Collect
We use the information we collect for things like:
- Providing the Service by sending you the information you request from us
- Conducting research and analysis
- Identifying you on the Service and communicating things like surveys and offers
- Operating, evaluating and improving our business
We will not share your personal information with third parties unless you tell us to or as described here.
Sometimes we may be required to share your information in response to a regulation, court order or subpoena. We may also share information when we believe it’s necessary to comply with the law. We also may share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of Pillar, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.
We may also share your information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
How We Store and Protect the Information We Collect
Pillar uses reasonable security measures to store and protect the information under our control and appropriately limit access to it. However, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
We use a variety of information security measures to protect your online transactions with us. The Service uses encryption technology, such as Secure Sockets Layer (SSL), to protect your sensitive personal information during data transport.
We want you to feel confident using the Services. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information or other communications will always remain secure. We will notify you by email if we have reason to believe that your personal information has been compromised due to a security breach or used in an unauthorized manner, but by using this Service, you agree to release us from any and all claims arising out of unauthorized use of your information.
Your Rights Regarding the Information We Collect
You have the right to:
- Update and correct your personal information
- Object to the processing of your personal information
- Request to have your personal information or usage data deleted or restricted from our Service
- Request for portability of your personal information
To do any of these, simply notify us of this decision by one of these methods:
- Follow the unsubscribe link in any marketing email or following the directions included in any other promotional material received from Pillar
- Send an email to us at firstname.lastname@example.org
We will retain your contact information for as long as you continue to receive communications from us or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you choose to stop receiving communications from us, we may still retain certain information about you for analytical purposes and recordkeeping integrity, as well as to prevent fraud, collect any fees owed (if applicable), enforce our terms and conditions, take actions we deem necessary to protect the integrity of our web site or our users, or take other actions otherwise permitted by law. Regardless of any retention policy we will make reasonable efforts to enable you to delete your profile information from our database upon request.
Third Party Services and Links to Other Websites
We restrict use of the Service to individuals age 18 and above, and do not knowingly seek or collect personal information from anyone under the age of 18.
Using the Services from outside the United States
Last Updated: October 1st, 2020