Home// Biotech Resources// Founder Questions// Product & Engineering// Customer Research Biotech Customer ResearchFounder Questions List Cards Top Play How should I figure out who my customer is? Sofia Elizondo Co-founder and COO at Brightseed Biotech • Customer Research Play Why is it important to segment my customers? Bill Brady Founder and CEO at Kula Bio Biotech • Customer Research Play How should I approach customer discovery? Bill Brady Founder and CEO at Kula Bio Biotech • Customer Interviews Other Related Resources Bill.com bill.com Bill.com is a provider of cloud-based software that helps automate back-office financial operations. Budgeting & Planning • Finance & Accounting Save OpsGenie atlassian.com Opsgenie integrates with over 200 of the best monitoring, ITSM, ChatOps, and collaboration tools. Paired with a flexible rules engine, Opsgenie notifies the right people on-call, enabling them to take rapid action. Alerting • Engineering Save Zoom zoom.us Zoom video conferencing is reliable and usually great quality. It is easy to navigate for video meetings. Collaboration • Engineering Save Sunset Sunset is a powerful and compliant tool to help you shut down your tech business. From asset sales to dissolutions, they save founders & investors thousands of dollars, hundreds of hours, and countless headaches. Tech Save